Returns & Exchanges

At The Oil Lady WS, we want you to be completely satisfied with your beauty and wellness purchases. If you are not happy with your order, we offer a 30-day window for returns on unused and unopened products to ensure the highest hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all seals are intact, and include a copy of your original receipt or packing slip.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.